FAQs

What precautionary measures will be taken by Camp Muskoka?

  • Prior to each shift, all Camp Muskoka staff will be screened for Covid-19 symptoms
  • All facilities and equipment will be sanitised before and after use
  • Anyone entering the site will be screeened (ie. deliveries)
  • Families living in single-family units are the guests permitted
  • Families are required to follow all current Covid-19 protocols and guidelines at all times
  • Families will use the washroom facilities in their own cottages only
  • Regularly sanitisation of common areas, program areas, high traffic areas and equipment after use
  • Accomodations are deep cleaned, sanitisated and disinfected between each reservation
  • Each guest will be provided a dedicated lifejacket for the duration of their stay
  • Regular hand-washing will be encouraged

What do we need to bring with us?

Each family is required to bring their own twin/single bed linens, towels, blankets, and pillows. Pack enough clothes to last the duration of your stay as laundry facilities are not available. Please bring your own toiletries (shampoo, soaps, etc.). Feel free to bring your own fishing rod, favourite sports equipment, bikes, etc. Please, bring your own water bottle (refillable in your cottage). Don't forget to bring a white 100% cotton shirt to have some tie dye fun!

Families are encouraged to bring lawn chairs and beach umbrellas or mats to find comfort on the waterfront and around their cottage. Each cottage will have cleaning supplies available. You should bring a good supply of hand sanitizer for your family's use, and masks for each person to wear.

How do families know which activities they can go to?

You will be asked which activities you would like to participate in. Activities will be scheduled to ensure physical distancing measures. Please be aware that you may not get your first choice of activity each period, but we will ensure you will participate during your stay.

When is Check-in & Check-out?

Check In will be between 3pm – 4pm. Upon arrival at Camp Muskoka, please stay in your vehicle and one of our hosts will meet and greet you. You will be screened and directed to your accommodations, where you can park your vehicle and unload.

Check Out is at 11:00am. We ask that you leave your cottage "sweep clean", garbage put in its place, and all personal belongings removed.

Can I stay on-site after check-out?

Unfortunately, no. To ensure our team can properly sanitise our facilities between families, all guests are required to leave the site on your departure date, no later than 11:00am checkout. 

Should we get tested before coming to Camp Muskoka?

The current guidelines do not require you to get tested before coming to Camp Muskoka. We will have a screening process prior to and upon arrival that meets the public health guidelines.

Can we bring our family pet?

Unfortunately, no.  To minimise allergens for our guests in our accommodations, we do not permit family pets.

Can we rent the entire camp?

Of course! If you are a group of families and/or friends are interested in having exclusive use of the camp, you can enjoy the entire facility! Contact us, so we can save the date.

What is the refund policy?

Cancellation of your cottage rental initiated by Camp Muskoka, public health, the government of Ontario, or other governing body prior to your arrival at camp and where we cannot accommodate you at another available time that is acceptable to you: Full refund of fees paid less an admin fee of $100 (plus HST) per person.

Cancellation of your cottage rental initiated by Camp Muskoka, public health, the government of Ontario, or other governing body during your stay: a prorated refund will be issued based on the number of days remaining of your reservation, less an admin fee of $100 (plus HST) per person.

Cancellations initiated by the renter 2 weeks or more before arrival, 50% of the total fee will be refunded. Cancellations initiated by the renter with less than 2 weeks before arrival, no refund will be issued. 

Camp Muskoka reserves the right to cancel programs based on new and revised directives or guidelines from regulatory and health authorities.